Advizzo Wins Contract with Welsh Water to Power Smart Meter Data Analytics and Behavioural Engagement
We are excited to announce that Advizzo has been selected by Dŵr Cymru Welsh Water (DCWW) to support their Smart Town Metering Analysis Tool Trial as part of their behavioural customer engagement program. This collaboration marks a significant step in leveraging smart meter data to drive water conservation, leakage detection, and customer engagement across Wales.
Advizzo’s Role in the Project
Welsh Water will install over NB-IoT smart meters across residential and non-household properties in Abergele to better understand customer demand and the impact of water efficiency strategies. Advizzo’s SaaS platform will serve as a centralized behavioural analytics hub, enabling:
✅ Behavioural Customer Engagement – Providing customers with personalized insights into their water usage, driving behavioural change to reduce consumption.
✅ Smart Meter Data Analytics – Detecting customer-side and void property consumption.
✅ Real-time Reporting & Decision Support – Delivering analytics that enhance Welsh Water’s operational efficiency, water conservation, and customer engagement strategies.
Why This Matters
This project continues to position Advizzo as a leading partner in Behavioural Water Efficiency and Behavioural change for the water sector, demonstrating how our SaaS platform can be used as a powerful behavioural customer analytics hub for utilities managing large-scale metering programs. The insights generated will help inform future metering strategies, enhance customer experience, and drive sustainability efforts across Wales.
We look forward to working closely with Welsh Water to make this initiative a success and to shape the future of water management through behavioural science and data-driven decision-making.
💧 Stay tuned for updates as we roll out this transformative project!